How we clean your carpets
1. Determine carpet type, color fastness and pre test
2. Dry vacuuming
3. Spotting, edging, pre spray and scrub if needed
4. Hot water rinse extraction
1 Determining the carpet type
determining carpet type can be done in several ways (sight, feel, texture, backing check, and more)once this is completed and the general makeup of the fibers known, a pre test is done by wetting a small hidden area with the appropriate detergent for that type of carpet, and noting any reaction. please be aware that some carpets cannot be cleaned by the hot water extraction method and must be dry cleaned.
2 Dry vacuuming
the first stage of the cleaning process once the carpet type has been identified is a thorough pre vacuuming, vacuuming gets rid of up to 80%of the loose dust and grit being held in the carpet fibers.it removes dust that is hard to remove once damp.failure to do this basic step can mean that this dirt is never properly removed and could lead to premature re soiling of the carpet.
3 Spotting, edging, pre spray and scrub
This next step involves treating any obvious spots and stains existing on the carpet, this ensures that each spot or stain is treated properly, maximizing the possibility of removal.After this we will pre spray the area to be cleaned with a pre spray detergent suitable for your carpet and if necessary scrub the pre spray into the pile of the carpet,the pre spray is a detergent that aids the removal of the dirt from the carpet by breaking the bond between the dirt and the carpet fibers.We will then go around all the edges of the room (even right into all the corners that we can get into) we will do this with the hand sized carpet spray extraction tool.
4 Hot water extraction also known as carpet deep steam cleaning
the hot water extraction is the main stage of the cleaning process. A high pressure water and rinse detergent solution is delivered to the carpet via a spray recovery wand linked to a high powered professional hot water extraction machine. this rinses the carpet clean of all the dirt and detergents we previously used to break down the dirt, the detergent used in the machine is used to aid the recovery of the previous detergents and also aids the recovery of all the dirt that was once deeply embedded in the fibers of your carpet (all detergents are carefully measured to ensure that maximum results can be achieved without leaving any detergent residue that will attract more dirt)
the final stage of the process is the drying of the carpet. once the cleaning of the carpet has been completed the hot water solution is turned off and several passes are made over the newly cleaned carpet to remove as much water as is possible, this will speed up the drying process allowing carpets to dry within hours rather than days. forced drying can be used to speed up the drying process by the use of fans, this however is rarely required for general carpet cleaning, and more likely to be required for jobs such as flood cleanup where carpets are completely saturated with water. we can provide forced drying at a additional cost (please be aware that with forced drying your carpets will be dry much faster, however due to the large amounts of air being moved around the room in the forced drying process it is advisable that all breakable items must first be removed, this includes such items as flat screen TVs and all pictures hanging on the walls.)
We only use cleaning products that are safe for children and pets, and every member of our team is trained in cleaning techniques for efficient and spotless results.